Digital signature

Digital Signature is the secure, easy and free solution to sign up for your contracts online.

It is valid for all legal purposes such as the handwritten signature and allows you to speed up all the procedures related to obtaining the loan: once the contract is signed, the loan can be issued quickly.

  • Safe: Findomestic has set up a solid system for the protection of personal data of the applicant.
  • Easy: the procedure is easily performed following the instructions that appear on the screen and provides a double system of OTP (one-time password), a numeric code that the applicant receives on his mobile phone via text message and that must be entered when signing the contract .
  • Free: no cost, the service is completely free.

Requested documents

Valid identity document

- For Italian citizens: identity card, driving license, passport, ministerial card or port of arms
- For foreign citizens / non-EU citizens: residence permit
- For citizens belonging to the U.E .: identity card, certificate of contextual residence, proof of regularity of stay or certificate of registration

Income document

- If employee: last pay check
- If retired: pension slip, Obis or CU model
- If freelancer: last tax return

Fiscal Code: fiscal code card or new health card

Document attesting the address of domicile / residence if it is not indicated or is different from the identity document (bill, registration document, etc.)

residence in Italy
aged between 18 and 75 years
availability of a bank or post office account
Identification procedure for the purposes of the Anti-Money Laundering Regulation if requested
You can sign the contract with Digital Signature and send the documents directly online.

Right of withdrawal

Findomestic Banca informs you that, pursuant to Legislative Decree no. 206/2005, the customer, within 14 days from the date of conclusion of the contract, you have the right to withdraw from the same without penalty.

A written communication is required, specifying the identification details of the position shown in the acceptance message, to be sent by registered letter with return receipt to:

Findomestic Banca S.p.A.
Via Jacopo da Diacceto, 48
50123 Florence
In the case in which it intends to make use of the right of withdrawal from the purchase with financing, for one or more products ordered, it is necessary:

  • communicate to the partner agreement the intention to withdraw and the product that you intend to return, indicating the number of Findomestic practice, available in the communications received during and after the request for funding.
  • provide for the return of the product object of withdrawal.

It will be the responsibility of Findomestic to send the Customer the communication reporting the various conditions of the repayment plan (partial withdrawal of the order) or the cancellation of the practice (total withdrawal of the order).

Frequent questions

For more information on e-commerce you can also consult the dedicated section.

Messaggio pubblicitario con finalità promozionale. Per tutte le condizioni economiche e contrattuali, fare riferimento alle Informazioni Europee di Base sul Credito ai Consumatori (IEBCC) nel percorso online. Salvo approvazione di Findomestic Banca S.p.A. per cui (il partner) opera quale intermediario del credito non in esclusiva.

Find all the information and services offered at the following address:

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